Arranging consistent tune-ups ensures your car will operate smoothly for as long as possible. Nix works the same way! That’s why regularly scheduled recertifications are in your best interest.

Our devices are designed to be durable, but if you want the peace of mind that your device is working at its best, we offer a recertification service. 

Included

• Verification of all device functionality.
  • Visible LEDs: LEDs activate, brightness within spec
  • UV LEDs: LEDs activate, brightness within spec
  • Center lens: Good adhesion, no internal dust, smudges, or scratches
  • RGB and haptics: RGB and haptics activate, brightness and strength within spec
  • USB charging / Battery: RGB charge indicator activates while charging
  • Connectivity: Device advertises and connects to host over Bluetooth, device enumerates
    and connects to host over USB
• Validate that your device is reaching its full factory performance.
  • Repeatability: Achieves spec sheet performance ΔE00 on white (D65, 10°, to mean of 10 measurements every 3 s on
    white, at a temperature of 23°C)
  • Inter-instrument agreement: Achieves spec sheet performance ΔE00 on 12 CERAM CCS-II tiles (deviation
    from Nix Sensor Ltd. standard unit at a temperature of 23°C (D65, 10°))
• Complete recalibration using Nix’s proprietary calibration patches.
• Replacement of calibration tile included.
• Replacement accessories included
  • Lanyard
  • USB-C cable
  • Microfiber cleaning cloth,
  • Carrying pouch
  • Positioning jig (2mm device only)
• Issuance of new calibration and inspection certificate.

Not included

• Shipping to Nix HQ (Hamilton, Ontario, Canada)
• Shipping from Nix HQ (Hamilton, Ontario, Canada)
• Any repairs needed to bring your device back into spec.

Note: If we find a problem with your Nix Spectro 2 that is not covered by our recertification service or your warranty, we will contact you to determine the next steps. We will not perform any repairs without your prior permission.

Note: Nix Sensor Ltd. reserves the right to replace your device with an equivalent unit at its sole discretion. Ie. You may not necessarily receive the same serial number unit in return.

Warranty

Nix Sensor Ltd warrants your recertified product against manufacturer’s defects in materials and workmanship (does not include normal wear and tear) for 1 year from date of recertification, when purchased directly from Nix. Prior to providing warranty service, Nix Sensor Ltd will require you to provide proof of purchase details, including but not limited to a receipt or sales invoice.
Note: Nix will issue a product exchange for the warranty program, not a refund.

Please feel free to reach out to us by submitting a ticket.

For the Nix Spectro 2 + pelican case + reference tile

Dimensions: 12″ x 12″ x 6″
Weight: 1.75 kg

Please complete the form below and include it in the shipment box with your device, pelican case, and reference tile

Recertification Form